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Volume 28; Issue 2
Main
Service Industries Journal
Volume 28; Issue 2
Service Industries Journal
Volume 28; Issue 2
1
Exploring the determinants of E-loyalty among travel agencies
Huang, Leo
Journal:
Service Industries Journal
Year:
2008
Language:
english
File:
PDF, 182 KB
Your tags:
english, 2008
2
Employee behaviour and relationship quality: impact on customers
Beatson, Amanda
,
Lings, Ian
,
Gudergan, Siegfried
Journal:
Service Industries Journal
Year:
2008
Language:
english
File:
PDF, 155 KB
Your tags:
english, 2008
3
A comparison of perceptions of loyalty between bank tellers and internal customer groups in a retail bank in South Africa
Chipunza, Crispen
Journal:
Service Industries Journal
Year:
2008
Language:
english
File:
PDF, 109 KB
Your tags:
english, 2008
4
Targeting university students in audience development strategies for opera and ballet
Tajtáková, Mária
,
Arias-Aranda, Daniel
Journal:
Service Industries Journal
Year:
2008
Language:
english
File:
PDF, 162 KB
Your tags:
english, 2008
5
Ahead of their time? Barriers to action in green tourism firms
Tzschentke, Nadia
,
Kirk, David
,
Lynch, Paul
Journal:
Service Industries Journal
Year:
2008
Language:
english
File:
PDF, 119 KB
Your tags:
english, 2008
6
Classifying, identifying and managing the service brand saboteur
Wallace, Elaine
,
de Chernatony, Leslie
Journal:
Service Industries Journal
Year:
2008
Language:
english
File:
PDF, 276 KB
Your tags:
english, 2008
7
International franchise partner selection and chain performance through the lens of organisational learning
Wang, Catherine L.
,
Altinay, Levent
Journal:
Service Industries Journal
Year:
2008
Language:
english
File:
PDF, 208 KB
Your tags:
english, 2008
8
The relationship between network structure and international channel performance: a moderating effect of E-business activity
Chang, Hsin Hsin
,
Chen Wang, I.
Journal:
Service Industries Journal
Year:
2008
Language:
english
File:
PDF, 311 KB
Your tags:
english, 2008
9
How managers in the financial services industry ensure financial performance
Liang, Chiung-Ju
,
Wang, Wen-Hung
Journal:
Service Industries Journal
Year:
2008
Language:
english
File:
PDF, 328 KB
Your tags:
english, 2008
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