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Volume 31; Issue 14
Main
Service Industries Journal
Volume 31; Issue 14
Service Industries Journal
Volume 31; Issue 14
1
Parent control mechanisms, knowledge attributes, knowledge acquisition and performance of IJVs in Taiwan service industries
Lee, Chi-Cheng
,
Tsai, Fu-Sheng
,
Lee, Lian Chun
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 169 KB
Your tags:
english, 2011
2
The changing geography of globalized service provision, 2000–2008
Hanssens, Heidi
,
Derudder, Ben
,
Taylor, Peter J.
,
Hoyler, Michael
,
Ni, Pengfei
,
Huang, Jin
,
Yang, Xiaolan
,
Witlox, Frank
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 521 KB
Your tags:
english, 2011
3
Introduction
Soriano, Domingo Ribeiro
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 57 KB
Your tags:
english, 2011
4
Using fuzzy AHP and VIKOR for benchmarking analysis in the hotel industry
Fu, Hsin-Pin
,
Chu, Kuo-Kuang
,
Chao, Pei
,
Lee, Hung-Hsuan
,
Liao, Yen-Chun
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 150 KB
Your tags:
english, 2011
5
Service climate and employee service performance: exploring the moderating role of job stress and organizational identification
Zhang, Ruo Yong
,
Liu, Xin Mei
,
Wang, Hai Zhen
,
Shen, Li
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 126 KB
Your tags:
english, 2011
6
A unifying view of goods and services supply chain management
Niranjan, Tarikere T.
,
Weaver, Miles
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 222 KB
Your tags:
english, 2011
7
Benchmarking Indian banks using DEA in post-reform period: a progressive time-weighted mean approach
Kumar, Mukesh
,
Vincent, Charles
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 453 KB
Your tags:
english, 2011
8
Integrating internal customer orientation, internal service quality, and customer orientation in the banking sector: an empirical study
Anosike, Uchenna Paschal
,
Eid, Riyad
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 223 KB
Your tags:
english, 2011
9
Reliability evaluation of healthcare services by assessing the technical efficiency
Aksezer, Caglar S.
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 105 KB
Your tags:
english, 2011
10
Objective quality and business performance in service environments: moderating effects of entrepreneurs' knowledge and involvement
Hernández-Maestro, Rosa M.
,
González-Benito, Óscar
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 248 KB
Your tags:
english, 2011
11
External shocks and efficiency changes in the US airline industry
Jang, SooCheong (Shawn)
,
Choi, Kyuwan
,
Lee, Kyuseok
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 441 KB
Your tags:
english, 2011
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