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Volume 23; Issue 6
Main
The TQM Journal
Volume 23; Issue 6
The TQM Journal
Volume 23; Issue 6
1
Selection of Six Sigma key ingredients (KIs) in Korean companies
Cho, Ji Hyun
,
Lee, Jae Hoon
,
Ahn, Dong Geun
,
Jang, Joong Soon
Journal:
The TQM Journal
Year:
2011
Language:
english
File:
PDF, 147 KB
Your tags:
english, 2011
2
Comparison of SERVQUAL and SERVPERF metrics: an empirical study
Rodrigues, Lewlyn L.R.
,
Barkur, Gopalakrishna
,
Varambally, K.V.M.
,
Golrooy Motlagh, Farahnaz
Journal:
The TQM Journal
Year:
2011
Language:
english
File:
PDF, 248 KB
Your tags:
english, 2011
3
On the implementation of ISO 9001:2000: a comparative investigation
Al‐Rawahi, Abdullah M.S.
,
Bashir, Hamdi A.
Journal:
The TQM Journal
Year:
2011
Language:
english
File:
PDF, 252 KB
Your tags:
english, 2011
4
Relationships between the integration of audits and management systems
Bernardo, Merce
,
Casadesus, Marti
,
Karapetrovic, Stanislav
,
Heras, Iñaki
Journal:
The TQM Journal
Year:
2011
Language:
english
File:
PDF, 342 KB
Your tags:
english, 2011
5
Delighting customers of management education in India: a student perspective, part I
Sahney, Sangeeta
Journal:
The TQM Journal
Year:
2011
Language:
english
File:
PDF, 273 KB
Your tags:
english, 2011
6
Healthcare teamwork best practices: lessons for industry
Tanco, Martín
,
Jaca, Carmen
,
Viles, Elisabeth
,
Mateo, Ricardo
,
Santos, Javier
Journal:
The TQM Journal
Year:
2011
Language:
english
File:
PDF, 219 KB
Your tags:
english, 2011
7
Benchmarking the student experience: the offshore campus experience
Sid Nair, Chenicheri
,
Murdoch, Nicolene
,
Mertova, Patricie
Journal:
The TQM Journal
Year:
2011
Language:
english
File:
PDF, 202 KB
Your tags:
english, 2011
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