Volume 26; Issue 3

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The TQM Journal
Volume 26; Issue 3

The TQM Journal

Volume 26; Issue 3

1

Social media marketing in the wellness industry

Claudio Baccarani and Dr Jacques Ma, Professor, Olof Lagrosen, Stefan, Grundén, Kerstin

Journal:

The TQM Journal

Year:

2014

Language:

english

File:

PDF, 71 KB

english, 2014

2

SMEs’ switching behavior in the natural gas market

Claudio Baccarani and Dr Jacques Ma, Professor, Vigolo, Vania, Cassia, Fabio

Journal:

The TQM Journal

Year:

2014

Language:

english

File:

PDF, 173 KB

english, 2014

3

A five-senses perspective to quality in hospitals

Claudio Baccarani and Dr Jacques Ma, Professor, Maria Ugolini, Marta, Rossato, Chiara, Baccarani, Claudio

Journal:

The TQM Journal

Year:

2014

Language:

english

File:

PDF, 261 KB

english, 2014

4

Strategic planning and benchmarking organizational routines of universities in the Western Balkans

Claudio Baccarani and Dr Jacques Ma, Professor, Papadimitriou, Antigoni

Journal:

The TQM Journal

Year:

2014

Language:

english

File:

PDF, 387 KB

english, 2014

5

Efficiency levels of sub-national governments: a comparison of SFA and DEA estimations

Claudio Baccarani and Dr Jacques Ma, Professor, Pevcin, Primož

Journal:

The TQM Journal

Year:

2014

Language:

english

File:

PDF, 207 KB

english, 2014

6

Serious games: leverage for knowledge management

Claudio Baccarani and Dr Jacques Ma, Professor, Bayart, Caroline, Bertezene, Sandra, Vallat, David, Martin, Jacques

Journal:

The TQM Journal

Year:

2014

Language:

english

File:

PDF, 271 KB

english, 2014