Volume 29; Issue 2

The TQM Journal

Volume 29; Issue 2
2

A holistic framework to embed good company practice for customer retention

McCrory, Barbara, Pilcher, Nick, McMillan, Janice
Journal:
The TQM Journal
Year:
2017
Language:
english
File:
PDF, 476 KB
english, 2017
3

The European standards and guidelines for internal quality assurance

Manatos, Maria J., Sarrico, Cláudia S., Rosa, Maria J.
Journal:
The TQM Journal
Year:
2017
Language:
english
File:
PDF, 427 KB
english, 2017
5

Developing attributes for evaluating construction project-based performance

Willar, Debby
Journal:
The TQM Journal
Year:
2017
Language:
english
File:
PDF, 552 KB
english, 2017
7

Culture driven regeneration (CDR): a conceptual business improvement tool

Mahadevan, Kumaraguru
Journal:
The TQM Journal
Year:
2017
Language:
english
File:
PDF, 515 KB
english, 2017
8

Relating management problem-solving styles of leaders to TQM focus: an empirical study

Kumar, Vimal, Sharma, R.R.K.
Journal:
The TQM Journal
Year:
2017
Language:
english
File:
PDF, 476 KB
english, 2017
9

Operational integration in a craft-oriented small enterprise

Gamme, Inger, Seim, Eva Amdahl, Lodgaard, Eirin, Andersen, Bjørn
Journal:
The TQM Journal
Year:
2017
Language:
english
File:
PDF, 599 KB
english, 2017
11

An exploratory analysis of quality costing in Greek F&B enterprises

Chatzipetrou, Evrikleia, Moschidis, Odysseas
Journal:
The TQM Journal
Year:
2017
Language:
english
File:
PDF, 847 KB
english, 2017