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Volume 30; Issue 5
Main
The TQM Journal
Volume 30; Issue 5
The TQM Journal
Volume 30; Issue 5
1
The role of customer experience touchpoints in driving loyalty intentions in services
Ieva, Marco
,
Ziliani, Cristina
Journal:
The TQM Journal
Year:
2018
Language:
english
File:
PDF, 245 KB
Your tags:
english, 2018
2
The effects of students
Pinna, Roberta
,
Carrus, Pier Paolo
,
Musso, Marta
,
Cicotto, Gianfranco
Journal:
The TQM Journal
Year:
2018
Language:
english
File:
PDF, 307 KB
Your tags:
english, 2018
3
Exploring city image: residents’ versus tourists’ perceptions
Cassia, Fabio
,
Vigolo, Vania
,
Ugolini, Marta Maria
,
Baratta, Rossella
Journal:
The TQM Journal
Year:
2018
Language:
english
File:
PDF, 215 KB
Your tags:
english, 2018
4
20th Excellence in Services International Conference (EISIC) (formerly Toulon–Verona Conference)
Baccarani, Claudio
,
Martin, Jacques
Journal:
The TQM Journal
Year:
2018
Language:
english
File:
PDF, 143 KB
Your tags:
english, 2018
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