Volume 7; Issue 6

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Total Quality Management
Volume 7; Issue 6

Total Quality Management

Volume 7; Issue 6

1

Implementation of total productive maintenance in support of an established total quality programme

Mcadam, Rodney, Duffner, Anne-Marie

Journal:

Total Quality Management

Year:

1996

Language:

english

File:

PDF, 249 KB

english, 1996

2

Total quality management in financial services: An empirical study of best practice

Longbottom, David, Zairi, Mohamed

Journal:

Total Quality Management

Year:

1996

Language:

english

File:

PDF, 242 KB

english, 1996

3

Managing quality data

Savage, Barbara M.

Journal:

Total Quality Management

Year:

1996

Language:

english

File:

PDF, 150 KB

english, 1996

4

Implementing total productive maintenance: A comparative study of the UK and Japanese foundry industries

Carannante, T., Haigh, R. H., Morris, D. S.

Journal:

Total Quality Management

Year:

1996

Language:

english

File:

PDF, 162 KB

english, 1996

5

Two sides of the same story: Measuring different quality perceptions of the dyadic service encounter with the SERVCON instrument

De Ruyter, Ko, Wetzels, Martin

Journal:

Total Quality Management

Year:

1996

Language:

english

File:

PDF, 174 KB

english, 1996

6

Applications of quality improvement tools in Hong Kong: An empirical analysis

Lam, Simon S. K.

Journal:

Total Quality Management

Year:

1996

Language:

english

File:

PDF, 121 KB

english, 1996

7

A systems approach to the implementation of total quality management

Bennett, L. M., Kerr, M. A.

Journal:

Total Quality Management

Year:

1996

Language:

english

File:

PDF, 896 KB

english, 1996