Volume 1; Issue 3

CallCenter INTERNATIONAL

Volume 1; Issue 3
1

Poland takes lead

Marian J. Kostecki
Journal:
CallCenter INTERNATIONAL
Year:
2008
Language:
english
File:
PDF, 102 KB
english, 2008
2

Ready for Expansion

Eva-Susanne Krah
Journal:
CallCenter INTERNATIONAL
Year:
2008
Language:
english
File:
PDF, 820 KB
english, 2008
3

Dreaming of a perfect Call Center

Eva-Susanne Krah
Journal:
CallCenter INTERNATIONAL
Year:
2008
Language:
english
File:
PDF, 706 KB
english, 2008
4

And Reach 100 Million Customers in Their Own Language

Todd Buell
Journal:
CallCenter INTERNATIONAL
Year:
2008
Language:
english
File:
PDF, 297 KB
english, 2008
5

Innovation by language

Detlev Artelt
Journal:
CallCenter INTERNATIONAL
Year:
2008
Language:
english
File:
PDF, 396 KB
english, 2008
6

A Success Story of a Pan-European Call Center Cooperation

Scott Bender
Journal:
CallCenter INTERNATIONAL
Year:
2008
Language:
english
File:
PDF, 525 KB
english, 2008
7

Custom-made Offers for Customers

Christian Hrach, Lars Nöbel
Journal:
CallCenter INTERNATIONAL
Year:
2008
Language:
english
File:
PDF, 455 KB
english, 2008
8

Triple Play in the Call Center

Peter Mörsch
Journal:
CallCenter INTERNATIONAL
Year:
2008
Language:
english
File:
PDF, 691 KB
english, 2008