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Volume 22; Issue 5
Main
The Joint Commission Journal on Quality Improvement
Volume 22; Issue 5
The Joint Commission Journal on Quality Improvement
Volume 22; Issue 5
1
Learning from Patients: A Discharge Planning Improvement Project
Reiley, Peggy J.
,
Pike, Adele
,
Phipps, Marion
,
Weiner, Mal
,
Miller, Nancy
,
Stengrevics, Sue S.
,
Clark, Lisa
,
Wandel, Jane
Journal:
The Joint Commission Journal on Quality Improvement
Year:
1996
File:
PDF, 2.53 MB
Your tags:
1996
2
Overview: The Evolution of Customer Feedback in Health Care
Meterko, Mark
Journal:
The Joint Commission Journal on Quality Improvement
Year:
1996
File:
PDF, 1.01 MB
Your tags:
1996
3
Using Qualitative and Quantitative Patient Satisfaction Data to Improve the Quality of Cardiac Care
Niles, Nathaniel
,
Tarbox, Geoffrey
,
Schults, William
,
Swartz, William
,
Wolf, Elizabeth
,
Robb, Jonathan
,
Plume, Stephen
,
Nelson, Eugene C.
,
Nugent, William
Journal:
The Joint Commission Journal on Quality Improvement
Year:
1996
File:
PDF, 2.77 MB
Your tags:
1996
4
Payer-Hospital Collaboration to Improve Patient Satisfaction with Hospital Discharge
Hickey, Mairead L.
,
Kleefield, Sharon F.
,
Pearson, Steven D.
,
Hassan, Sheila McCabe
,
Harding, Michael
,
Haughie, Peter
,
Lee, Thomas H.
,
Brennan, Troyen A.
Journal:
The Joint Commission Journal on Quality Improvement
Year:
1996
File:
PDF, 2.09 MB
Your tags:
1996
5
Designing Surveys for Maximal Satisfaction: An Interview with Allyson Ross Davies
Kennedy, Maggie
Journal:
The Joint Commission Journal on Quality Improvement
Year:
1996
File:
PDF, 1.21 MB
Your tags:
1996
6
Linking Customer Judgments with Process Measures to Improve Access to Ambulatory Care
Anctil, Beth
,
Winters, Maggie
Journal:
The Joint Commission Journal on Quality Improvement
Year:
1996
File:
PDF, 2.56 MB
Your tags:
1996
7
Benchmarking Patient Satisfaction at Academic Health Centers
Drachman, David A.
Journal:
The Joint Commission Journal on Quality Improvement
Year:
1996
File:
PDF, 1.98 MB
Your tags:
1996
8
Editorial Advisory Board
Journal:
The Joint Commission Journal on Quality Improvement
Year:
1996
File:
PDF, 193 KB
Your tags:
1996
1
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