Volume 28; Issue 5/6

Facilities

Volume 28; Issue 5/6
2

Measuring customer satisfaction of FM service in housing sector

Amaratunga, D., Hui, Eddie C.M., Zheng, Xian
Journal:
Facilities
Year:
2010
Language:
english
File:
PDF, 385 KB
english, 2010
4

Benchmarking success of building maintenance projects

Amaratunga, D., Lam, Edmond W.M., Chan, Albert P.C., Chan, Daniel W.M.
Journal:
Facilities
Year:
2010
Language:
english
File:
PDF, 304 KB
english, 2010
5

A balanced scorecard approach for R&D: evidence from a case study

Amaratunga, D., Bigliardi, Barbara, Ivo Dormio, Alberto
Journal:
Facilities
Year:
2010
Language:
english
File:
PDF, 245 KB
english, 2010
6

Systems approach and performance measurement by social enterprises

Amaratunga, D., Straub, Ad, Koopman, Marnix, van Mossel, Henk‐Jan
Journal:
Facilities
Year:
2010
Language:
english
File:
PDF, 256 KB
english, 2010