RESOURCE ALLOCATION TO IMPROVE SERVICE QUALITY PERCEPTIONS...

Production and Operations Management 1999 Vol. 8; Iss. 3

RESOURCE ALLOCATION TO IMPROVE SERVICE QUALITY PERCEPTIONS IN MULTISTAGE SERVICE SYSTEMS

Andreas C. Soteriou, George C. Hadjinicola
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Volume:
8
Year:
1999
Language:
english
DOI:
10.1111/j.1937-5956.1999.tb00306.x
File:
PDF, 407 KB
english, 1999
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