Measuring service quality in higher education: HEdPERF...

Marketing Intelligence & Planning 2006 / 01 Vol. 24; Iss. 1

Measuring service quality in higher education: HEdPERF versus SERVPERF

Abdullah, Firdaus
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Volume:
24
Language:
english
Journal:
Marketing Intelligence & Planning
DOI:
10.1108/02634500610641543
Date:
January, 2006
File:
PDF, 225 KB
english, 2006
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