Low-Cost Airlines—A New Customer Relationship? An Analysis...

Services Marketing Quarterly 2012 / 04 Vol. 33; Iss. 2

Low-Cost Airlines—A New Customer Relationship? An Analysis of Service Quality, Service Satisfaction, and Customer Loyalty in a Low-Cost Setting

Curry, Neil, Gao, Yuhui
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
33
Language:
english
Journal:
Services Marketing Quarterly
DOI:
10.1080/15332969.2012.662457
Date:
April, 2012
File:
PDF, 108 KB
english, 2012
Conversion to is in progress
Conversion to is failed