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Volume 33; Issue 2
Main
Services Marketing Quarterly
Volume 33; Issue 2
Services Marketing Quarterly
Volume 33; Issue 2
1
Dimensionality of Perceived Risk and Its Impact on Internet Banking Adoption: An Empirical Investigation
Kesharwani, Ankit
,
Tripathy, Trilochan
Journal:
Services Marketing Quarterly
Year:
2012
Language:
english
File:
PDF, 225 KB
Your tags:
english, 2012
2
Low-Cost Airlines—A New Customer Relationship? An Analysis of Service Quality, Service Satisfaction, and Customer Loyalty in a Low-Cost Setting
Curry, Neil
,
Gao, Yuhui
Journal:
Services Marketing Quarterly
Year:
2012
Language:
english
File:
PDF, 108 KB
Your tags:
english, 2012
3
Mature Consumers Speak: Insights on Information Search and Self-Efficacy for Service Purchases
Nasco, Suzanne A.
,
Hale, Dena
,
Thomas, Meredith
Journal:
Services Marketing Quarterly
Year:
2012
Language:
english
File:
PDF, 130 KB
Your tags:
english, 2012
4
The Construction Company Through the Lens of Service Management: Inferences From Sweden
Jacobsson, Mattias
,
Wilson, Timothy L.
Journal:
Services Marketing Quarterly
Year:
2012
Language:
english
File:
PDF, 557 KB
Your tags:
english, 2012
5
The Influence of Gender Dyads and Physical Appearance on the Strength of the Customer-Provider Relationship in the Taiwanese Hairdressing Industry
Wu, Pearl Pi-Chu
,
Hwang, Ing-San
Journal:
Services Marketing Quarterly
Year:
2012
Language:
english
File:
PDF, 117 KB
Your tags:
english, 2012
6
Restructuring of Fare Policies for the Urban Transportation System in Athens
Sarris, Nickolaos
,
Mihiotis, Athanassios
,
Lagoudis, Ioannis N.
Journal:
Services Marketing Quarterly
Year:
2012
Language:
english
File:
PDF, 666 KB
Your tags:
english, 2012
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