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Service development tools in action
Kuusisto, Jari, Kuusisto, Arja, Yli-Viitala, PirjoVolume:
33
Language:
english
Journal:
The Service Industries Journal
DOI:
10.1080/02642069.2013.747520
Date:
February, 2013
File:
PDF, 224 KB
english, 2013