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Volume 33; Issue 3-4
Main
Service Industries Journal
Volume 33; Issue 3-4
Service Industries Journal
Volume 33; Issue 3-4
1
Productivity of services NextGen: beyond output/input
Ganz, Walter
,
Moerschel, Inka C.
,
Schletz, Alexander
,
Kicherer, Florian
Journal:
Service Industries Journal
Year:
2013
Language:
english
File:
PDF, 56 KB
Your tags:
english, 2013
2
The productivity challenge in services: measurement and strategic perspectives
Djellal, Faridah
,
Gallouj, Faïz
Journal:
Service Industries Journal
Year:
2013
Language:
english
File:
PDF, 140 KB
Your tags:
english, 2013
3
Identifying opportunities for service productivity improvement using a business model lens
Zolnowski, Andreas
,
Semmann, Martin
,
Amrou, Sharif
,
Böhmann, Tilo
Journal:
Service Industries Journal
Year:
2013
Language:
english
File:
PDF, 199 KB
Your tags:
english, 2013
4
Service development in product-service systems: a maturity model
Rapaccini, Mario
,
Saccani, Nicola
,
Pezzotta, Giuditta
,
Burger, Thomas
,
Ganz, Walter
Journal:
Service Industries Journal
Year:
2013
Language:
english
File:
PDF, 323 KB
Your tags:
english, 2013
5
Do innovators perform abroad? Findings from two producer's service sectors
Castro-Lucas, Cristina
,
Diallo, Mbaye Fall
,
Léo, Pierre-Yves
,
Philippe, Jean
Journal:
Service Industries Journal
Year:
2013
Language:
english
File:
PDF, 273 KB
Your tags:
english, 2013
6
Not beyond output–input: evidence on service productivity change from input–output models
Beyers, William
Journal:
Service Industries Journal
Year:
2013
Language:
english
File:
PDF, 605 KB
Your tags:
english, 2013
7
Challenges of measuring service productivity in innovative, knowledge-intensive business services
Biege, Sabine
,
Lay, Gunter
,
Zanker, Christoph
,
Schmall, Thomas
Journal:
Service Industries Journal
Year:
2013
Language:
english
File:
PDF, 343 KB
Your tags:
english, 2013
8
Measuring and managing service performance of luxury stores: development of a balanced scorecard
Ehbauer, Marcella
,
Gresel, Ronja
Journal:
Service Industries Journal
Year:
2013
Language:
english
File:
PDF, 254 KB
Your tags:
english, 2013
9
The dynamics of service productivity and value creation: a service life cycle perspective
Janeschek, Sabine
,
Hottum, Peter
,
Kicherer, Florian
,
Bienzeisler, Bernd
Journal:
Service Industries Journal
Year:
2013
Language:
english
File:
PDF, 127 KB
Your tags:
english, 2013
10
Service development tools in action
Kuusisto, Jari
,
Kuusisto, Arja
,
Yli-Viitala, Pirjo
Journal:
Service Industries Journal
Year:
2013
Language:
english
File:
PDF, 224 KB
Your tags:
english, 2013
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