Framework for evaluating performance and quality...

Managing Service Quality 2002 / 02 Vol. 12; Iss. 1

Framework for evaluating performance and quality improvement in hospitals

Chow‐Chua, Clare, Goh, Mark
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Volume:
12
Language:
english
Pages:
13
Journal:
Managing Service Quality: An International Journal
DOI:
10.1108/09604520210415399
Date:
February, 2002
File:
PDF, 467 KB
english, 2002
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