The impact of satisfaction and image on loyalty: the case of Alpine ski resorts
Faullant, Rita, Matzler, Kurt, Füller, JohannVolume:
18
Language:
english
Journal:
Managing Service Quality: An International Journal
DOI:
10.1108/09604520810859210
Date:
March, 2008
File:
PDF, 171 KB
english, 2008