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The Impact of Tariff Structure on Customer Retention, Usage, and Profitability of Access Services
Iyengar, Raghuram, Jedidi, Kamel, Essegaier, Skander, Danaher, Peter J.Volume:
30
Language:
english
Journal:
Marketing Science
DOI:
10.1287/mksc.1110.0655
Date:
September, 2011
File:
PDF, 283 KB
english, 2011