Configural algorithms of patient satisfaction,...

Journal of Services Marketing 2013 / 05 Vol. 27; Iss. 2

Configural algorithms of patient satisfaction, participation in diagnostics, and treatment decisions' influences on hospital loyalty

Chang, Chia‐Wen, Tseng, Ting‐Hsiang, Woodside, Arch G.
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Volume:
27
Language:
english
Journal:
Journal of Services Marketing
DOI:
10.1108/08876041311309225
Date:
May, 2013
File:
PDF, 283 KB
english, 2013
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