Volume 27; Issue 2

Journal of Services Marketing

Volume 27; Issue 2
2

Encounter‐based antecedents of e‐customer citizenship behaviors

Year:
2013
Language:
english
File:
PDF, 187 KB
english, 2013
4

Determinants of diners' variety seeking intentions

Year:
2013
Language:
english
File:
PDF, 258 KB
english, 2013
5

Branding activities of a micro industrial services company

Year:
2013
Language:
english
File:
PDF, 238 KB
english, 2013
6

Nomological validity of the Net Promoter Index question

Year:
2013
Language:
english
File:
PDF, 277 KB
english, 2013