Development of a Multiple‐item Scale for Measuring Hospital...

International Journal of Service Industry Management 1993 / 09 Vol. 4; Iss. 3

Development of a Multiple‐item Scale for Measuring Hospital Service Quality

Vandamme, R., Leunis, J.
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Volume:
4
Journal:
International Journal of Service Industry Management
DOI:
10.1108/09564239310041661
Date:
September, 1993
File:
PDF, 1.20 MB
1993
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