![](/img/cover-not-exists.png)
The Way a Salesperson Manages Service Providers Influences Customers' Anger About Problems
Koppitsch, Steven, Folkes, Valerie S., MacInnis, Deborah, Porath, ChristineVolume:
33
Language:
english
Journal:
Journal of Personal Selling and Sales Management
DOI:
10.2753/PSS0885-3134330106
Date:
January, 2013
File:
PDF, 192 KB
english, 2013