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Evaluating functional relationship between image, customer satisfaction and customer loyalty using general maximum entropy
Abdullah, Mokhtar, Al-Nasser, Amjad D., Husain, NoorehaVolume:
11
Language:
english
Journal:
Total Quality Management
DOI:
10.1080/09544120050008273
Date:
July, 2000
File:
PDF, 113 KB
english, 2000