Silent Voices: Why Some Dissatisfied Consumers Fail to...

Journal of Service Research 2005 / 05 Vol. 7; Iss. 4

Silent Voices: Why Some Dissatisfied Consumers Fail to Complain

Chebat, J.-C.
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
7
Language:
english
Journal:
Journal of Service Research
DOI:
10.1177/1094670504273965
Date:
May, 2005
File:
PDF, 136 KB
english, 2005
Conversion to is in progress
Conversion to is failed