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Volume 7; Issue 4
Main
Journal of Service Research
Volume 7; Issue 4
Journal of Service Research
Volume 7; Issue 4
1
Managing the Ethical Climate of Customer-Contact Service Employees
Schwepker, C. H.
Journal:
Journal of Service Research
Year:
2005
Language:
english
File:
PDF, 216 KB
Your tags:
english, 2005
2
Image Congruence and the Adoption of Service Innovations
Kleijnen, M.
Journal:
Journal of Service Research
Year:
2005
Language:
english
File:
PDF, 157 KB
Your tags:
english, 2005
3
Silent Voices: Why Some Dissatisfied Consumers Fail to Complain
Chebat, J.-C.
Journal:
Journal of Service Research
Year:
2005
Language:
english
File:
PDF, 136 KB
Your tags:
english, 2005
4
Editorial: The First Seven Years of JSR
Rust, R.
Journal:
Journal of Service Research
Year:
2005
Language:
english
File:
PDF, 28 KB
Your tags:
english, 2005
5
Service Product Configurations in Electronic Business-to-Consumer Operations: A Taxonomic Analysis of Electronic Food Retailers
Heim, G. R.
Journal:
Journal of Service Research
Year:
2005
Language:
english
File:
PDF, 131 KB
Your tags:
english, 2005
6
Online/In-Store Integration and Customer Retention
Bendoly, E.
Journal:
Journal of Service Research
Year:
2005
Language:
english
File:
PDF, 156 KB
Your tags:
english, 2005
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