Customer Retention, Purchasing Behavior and Relationship...

Customer Retention, Purchasing Behavior and Relationship Substance in Professional Services

Kent Eriksson, Anna Lofmarck Vaghult
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Volume:
29
Year:
2000
Language:
english
Pages:
10
DOI:
10.1016/s0019-8501(00)00113-9
File:
PDF, 94 KB
english, 2000
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