Using the incomplete information framework to develop...

Journal of Services Marketing 2002 / 11 Vol. 16; Iss. 6

Using the incomplete information framework to develop service provider communication guidelines

Smith, Rachel, Bush, Alan J.
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Volume:
16
Language:
english
Journal:
Journal of Services Marketing
DOI:
10.1108/08876040210443409
Date:
November, 2002
File:
PDF, 173 KB
english, 2002
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