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Volume 16; Issue 6
Main
Journal of Services Marketing
Volume 16; Issue 6
Journal of Services Marketing
Volume 16; Issue 6
1
Effect of social influence on repurchase intentions
Butcher, Ken
,
Sparks, Beverley
,
O’Callaghan, Frances
Journal:
Journal of Services Marketing
Year:
2002
Language:
english
File:
PDF, 105 KB
Your tags:
english, 2002
2
A customer‐oriented new service development process
Alam, Ian
,
Perry, Chad
Journal:
Journal of Services Marketing
Year:
2002
Language:
english
File:
PDF, 508 KB
Your tags:
english, 2002
3
Effects of personal control on adoption of self‐service technology innovations
Lee, Jungki
,
Allaway, Arthur
Journal:
Journal of Services Marketing
Year:
2002
Language:
english
File:
PDF, 182 KB
Your tags:
english, 2002
4
Transformational leader behavior, proximity and successful services marketing
Humphreys, John H.
Journal:
Journal of Services Marketing
Year:
2002
Language:
english
File:
PDF, 124 KB
Your tags:
english, 2002
5
Using the incomplete information framework to develop service provider communication guidelines
Smith, Rachel
,
Bush, Alan J.
Journal:
Journal of Services Marketing
Year:
2002
Language:
english
File:
PDF, 173 KB
Your tags:
english, 2002
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