A study of the ISO 9000 certification process: consultant...

Managing Service Quality 2005 / 06 Vol. 15; Iss. 3

A study of the ISO 9000 certification process: consultant profiles and company behaviour

Marimon Viadiu, Frederic, Cristóbal Fransi, Eduard
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Volume:
15
Language:
english
Journal:
Managing Service Quality: An International Journal
DOI:
10.1108/09604520510597836
Date:
June, 2005
File:
PDF, 275 KB
english, 2005
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