An assessment of customer service in business‐to‐business...

Journal of Services Marketing 2007 / 08 Vol. 21; Iss. 5

An assessment of customer service in business‐to‐business relationships

Tyler, Katherine, Zolkiewski, Judy, Lewis, Barbara, Yuan, Fang, Yuan, Jing
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Volume:
21
Language:
english
Journal:
Journal of Services Marketing
DOI:
10.1108/08876040710773624
Date:
August, 2007
File:
PDF, 128 KB
english, 2007
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