![](/img/cover-not-exists.png)
How does a new institution spread? Travel agencies' adoption of the service quality assurance programme
Pao, Huei-Wen, Wu, Hsueh-Liang, Pan, Wei-HwaVolume:
30
Language:
english
Journal:
The Service Industries Journal
DOI:
10.1080/02642060802298350
Date:
July, 2010
File:
PDF, 215 KB
english, 2010