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Volume 30; Issue 7
Main
Service Industries Journal
Volume 30; Issue 7
Service Industries Journal
Volume 30; Issue 7
1
Role of customer orientation in an integrative model of brand loyalty in services
Ha, Hong-Youl
,
John, Joby
Journal:
Service Industries Journal
Year:
2010
Language:
english
File:
PDF, 195 KB
Your tags:
english, 2010
2
The role of customer values in accepting information technologies in the public information service sector
Hsu, Fang-Ming
,
Chen, Tser-Yieth
,
Wang, Shuwen
Journal:
Service Industries Journal
Year:
2010
Language:
english
File:
PDF, 168 KB
Your tags:
english, 2010
3
Perceived power imbalance and customer dissatisfaction
Lee, Jungki
Journal:
Service Industries Journal
Year:
2010
Language:
english
File:
PDF, 181 KB
Your tags:
english, 2010
4
The antecedent role of customer-to-employee relationships in the development of customer-to-firm relationships
Kim, Wansoo
,
Ok, Chihyung
,
Gwinner, Kevin Patrick
Journal:
Service Industries Journal
Year:
2010
Language:
english
File:
PDF, 209 KB
Your tags:
english, 2010
5
Measuring user perceived service quality of online auction sites
Liu, Chung-Tzer
,
Guo, Yi Maggie
,
Hsieh, Tzong-Yin
Journal:
Service Industries Journal
Year:
2010
Language:
english
File:
PDF, 216 KB
Your tags:
english, 2010
6
Does organisational support promote citizenship? The moderating role of market-focused HRM
Wang, Mei-Ling
Journal:
Service Industries Journal
Year:
2010
Language:
english
File:
PDF, 246 KB
Your tags:
english, 2010
7
International growth of banks: from competence-exploiting to competence-enhancing strategies?
Mariotti, Sergio
,
Piscitello, Lucia
Journal:
Service Industries Journal
Year:
2010
Language:
english
File:
PDF, 317 KB
Your tags:
english, 2010
8
Exploring public house employee's perceptions of their status: a UK case study
Sandiford, Peter John
,
Seymour, Diane
Journal:
Service Industries Journal
Year:
2010
Language:
english
File:
PDF, 211 KB
Your tags:
english, 2010
9
How does a new institution spread? Travel agencies' adoption of the service quality assurance programme
Pao, Huei-Wen
,
Wu, Hsueh-Liang
,
Pan, Wei-Hwa
Journal:
Service Industries Journal
Year:
2010
Language:
english
File:
PDF, 215 KB
Your tags:
english, 2010
10
An analysis of bank stock price reaction to distressed borrowers: Taiwanese evidence
Tang, Tseng-Chung
Journal:
Service Industries Journal
Year:
2010
Language:
english
File:
PDF, 229 KB
Your tags:
english, 2010
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