How Skandia AFS defines and grows its customer base

Managing Service Quality 1996 / 10 Vol. 6; Iss. 5

How Skandia AFS defines and grows its customer base

Moberg, Gunnar
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Volume:
6
Language:
english
Journal:
Managing Service Quality: An International Journal
DOI:
10.1108/09604529610127071
Date:
October, 1996
File:
PDF, 98 KB
english, 1996
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