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Customer Relationship Management: Strategy, Process, and Technology || Sales Force Automation and Sales Performance: Do Experience and Expertise Matter?
Dong-Gil Ko and Alan R. DennisVolume:
24
Language:
english
Journal:
The Journal of Personal Selling and Sales Management
DOI:
10.2307/40471972
Date:
January, 2004
File:
PDF, 1.79 MB
english, 2004