The effects of smileys on receivers’ emotions
Lohmann, Katja, Pyka, Sebastian Stefan, Zanger, Cornelia, Norberg, Patricia, Fortin, DavidLanguage:
english
Journal:
Journal of Consumer Marketing
DOI:
10.1108/JCM-02-2017-2120
Date:
August, 2017
File:
PDF, 642 KB
english, 2017