Mediation effects of service features on...

Journal of Service Theory and Practice 2019 / 12 Vol. 29; Iss. 5/6

Mediation effects of service features on rapport–dependency link in emerging market

Fatima, Johra Kayeser, di Mascio, Rita, Johns, Raechel, Quazi, Ali
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Volume:
29
Journal:
Journal of Service Theory and Practice
DOI:
10.1108/jstp-11-2018-0250
Date:
December, 2019
File:
PDF, 278 KB
2019
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