Volume 18; Issue 1

1

Community relationship management and social media

Year:
2011
Language:
english
File:
PDF, 102 KB
english, 2011
2

Social CRM as a business strategy

Year:
2011
Language:
english
File:
PDF, 281 KB
english, 2011
7

Editorial

Year:
2011
Language:
english
File:
PDF, 57 KB
english, 2011