Volume 84; Issue 3

Journal of Retailing

Volume 84; Issue 3
1

Consumer Responses to Vertical Service Line Extensions

Jing Lei, Ko de Ruyter, Martin Wetzels
Journal:
Journal of Retailing
Year:
2008
Language:
english
File:
PDF, 300 KB
english, 2008
3

A Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses

Steven P. Brown, Son K. Lam
Journal:
Journal of Retailing
Year:
2008
Language:
english
File:
PDF, 297 KB
english, 2008
6

The Impact of Brand Delisting on Store Switching and Brand Switching Intentions

Laurens M. Sloot, Peter C. Verhoef
Journal:
Journal of Retailing
Year:
2008
Language:
english
File:
PDF, 411 KB
english, 2008
7

Rapport-Building Behaviors Used by Retail Employees

Dwayne D. Gremler, Kevin P. Gwinner
Journal:
Journal of Retailing
Year:
2008
Language:
english
File:
PDF, 256 KB
english, 2008
9

Do Shoppers Like Electronic Coupons?: A Panel Data Analysis

Song-Zan Chiou-Wei, J. Jeffrey Inman
Journal:
Journal of Retailing
Year:
2008
Language:
english
File:
PDF, 185 KB
english, 2008
10

Editorial Board

Journal:
Journal of Retailing
Year:
2008
Language:
english
File:
PDF, 32 KB
english, 2008
11

Executive Summaries

Journal:
Journal of Retailing
Year:
2008
Language:
english
File:
PDF, 90 KB
english, 2008