Volume 23; Issue 4

Journal of Service Management

Volume 23; Issue 4

1

“Five Co‐s” in innovating: a practice‐based view

Gummesson, Evert, Russo‐Spena, Tiziana, Mele, Cristina

Journal:

Journal of Service Management

Year:

2012

Language:

english

File:

PDF, 261 KB

english, 2012

2

The emergence of the new service marketing: Nordic School perspectives

Gummesson, Evert, Gummesson, Evert, Grönroos, Christian

Journal:

Journal of Service Management

Year:

2012

Language:

english

File:

PDF, 119 KB

english, 2012

3

Co‐creating customer‐focused solutions within business networks: a service perspective

Gummesson, Evert, Hakanen, Taru, Jaakkola, Elina

Journal:

Journal of Service Management

Year:

2012

Language:

english

File:

PDF, 121 KB

english, 2012

4

Practices and experiences: challenges and opportunities for value research

Gummesson, Evert, Helkkula, Anu, Kelleher, Carol, Pihlström, Minna

Journal:

Journal of Service Management

Year:

2012

Language:

english

File:

PDF, 257 KB

english, 2012

5

Viable service systems and decision making in service management

Gummesson, Evert, Badinelli, Ralph, Barile, Sergio, Ng, Irene, Polese, Francesco, Saviano, Marialuisa, Di Nauta, Primiano

Journal:

Journal of Service Management

Year:

2012

Language:

english

File:

PDF, 305 KB

english, 2012

6

Value co‐creation and university teaching quality

Gummesson, Evert, Díaz‐Méndez, Montserrat, Gummesson, Evert

Journal:

Journal of Service Management

Year:

2012

Language:

english

File:

PDF, 228 KB

english, 2012

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