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Volume 15; Issue 1
Main
Journal of Services Marketing
Volume 15; Issue 1
Journal of Services Marketing
Volume 15; Issue 1
1
Image segmentation: the case of a tourism destination
Leisen, Birgit
Journal:
Journal of Services Marketing
Year:
2001
Language:
english
File:
PDF, 106 KB
Your tags:
english, 2001
2
How much more are consumers willing to pay for a higher level of service? A preliminary survey
Tse, Alan C.B.
Journal:
Journal of Services Marketing
Year:
2001
Language:
english
File:
PDF, 56 KB
Your tags:
english, 2001
3
Marketing effectiveness and business performance in the financial services industry
Appiah‐Adu, Kwaku
,
Fyall, Alan
,
Singh, Satyendra
Journal:
Journal of Services Marketing
Year:
2001
Language:
english
File:
PDF, 108 KB
Your tags:
english, 2001
4
The impact of switching costs on the customer satisfaction‐loyalty link: mobile phone service in France
Lee, Jonathan
,
Lee, Janghyuk
,
Feick, Lawrence
Journal:
Journal of Services Marketing
Year:
2001
Language:
english
File:
PDF, 277 KB
Your tags:
english, 2001
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