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Volume 22; Issue 7
Main
Journal of Services Marketing
Volume 22; Issue 7
Journal of Services Marketing
Volume 22; Issue 7
1
The role of store environmental stimulation and social factors on impulse purchasing
Mattila, Anna S.
,
Wirtz, Jochen
Journal:
Journal of Services Marketing
Year:
2008
Language:
english
File:
PDF, 100 KB
Your tags:
english, 2008
2
Age differences in mobile service perceptions: comparison of Generation Y and baby boomers
Kumar, Archana
,
Lim, Heejin
Journal:
Journal of Services Marketing
Year:
2008
Language:
english
File:
PDF, 130 KB
Your tags:
english, 2008
3
Service failures and complaints in the family travel market: a justice dimension approach
Park, Oun‐Joung
,
Lehto, Xinran
,
Park, Jung‐Kun
Journal:
Journal of Services Marketing
Year:
2008
Language:
english
File:
PDF, 341 KB
Your tags:
english, 2008
4
Dimensions of total product knowledge in a service environment
Braunsberger, Karin
,
Brian Buckler, R.
,
Luckett, Michael
Journal:
Journal of Services Marketing
Year:
2008
Language:
english
File:
PDF, 374 KB
Your tags:
english, 2008
5
The impact of service contact type and demographic characteristics on service quality perceptions
Ganesan‐Lim, Cheryl
,
Russell‐Bennett, Rebekah
,
Dagger, Tracey
Journal:
Journal of Services Marketing
Year:
2008
Language:
english
File:
PDF, 255 KB
Your tags:
english, 2008
6
Stemming the tide: dealing with the imbalance of customer relationship quality with the key contact employee versus with the firm
Wang, Sijun
,
Davis, Lenita
Journal:
Journal of Services Marketing
Year:
2008
Language:
english
File:
PDF, 303 KB
Your tags:
english, 2008
7
Managing networks of interorganizational linkages and sustainable firm performance in business‐to‐business service contexts
Eisingerich, Andreas B.
,
Bell, Simon J.
Journal:
Journal of Services Marketing
Year:
2008
Language:
english
File:
PDF, 269 KB
Your tags:
english, 2008
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