Volume 3; Issue 4

Journal of Services Marketing

Volume 3; Issue 4
1

Focusing on customer problems to improve service quality

Randall Brandt, D., Reffett, Kevin L.
Journal:
Journal of Services Marketing
Year:
1989
Language:
english
File:
PDF, 720 KB
english, 1989
2

Developing more effective price communications in services marketing

Gotlieb, Jerry B.
Journal:
Journal of Services Marketing
Year:
1989
Language:
english
File:
PDF, 951 KB
english, 1989
4

SELECTION CRITERIA FOR PROFESSIONAL SERVICE PROVIDERS

Jeanne Hill, C., Garner, S.J., Hanna, Michael E.
Journal:
Journal of Services Marketing
Year:
1989
Language:
english
File:
PDF, 731 KB
english, 1989
6

Lifestyles of older Americans

Sorce, Patricia, Tyler, Philip R., Loomis, Lynette M.
Journal:
Journal of Services Marketing
Year:
1989
Language:
english
File:
PDF, 843 KB
english, 1989