Volume 31; Issue 2

Journal of Services Marketing

Volume 31; Issue 2

1

The interplay of customer experience and commitment

Keiningham, Timothy, Ball, Joan, Benoit (née Moeller), Sabine, Bruce, Helen L., Buoye, Alexander, Dzenkovska, Julija, Nasr, Linda, Ou, Yi-Chun, Zaki, Mohamed

Journal:

Journal of Services Marketing

Year:

2017

Language:

english

File:

PDF, 503 KB

english, 2017

2

Does corporate social responsibility matter to financial service representatives in faith-expressive firms?

Al-Wugayan, Adel A.A.

Journal:

Journal of Services Marketing

Year:

2017

Language:

english

File:

PDF, 2.43 MB

english, 2017

3

Special section: advancing customer experience and big data impact via academic–practitioner collaboration

Burton, Jamie, Nasr, Linda, Gruber, Thorsten, Bruce, Helen L.

Journal:

Journal of Services Marketing

Year:

2017

Language:

english

File:

PDF, 349 KB

english, 2017

4

Strategic B2B customer experience management: the importance of outcomes-based measures

Zolkiewski, Judy, Story, Victoria, Burton, Jamie, Chan, Paul, Gomes, Andre, Hunter-Jones, Philippa, O’Malley, Lisa, Peters, Linda D., Raddats, Chris, Robinson, William

Journal:

Journal of Services Marketing

Year:

2017

Language:

english

File:

PDF, 593 KB

english, 2017

To build up a library is to create a life. It’s never just a random collection of books.

— Carlos María Domínguez

Official channel

Z-Library Desktop Launcher

Tor version

Z-Library

Z-Library Since 2009 support@1delivery.pm

EnglishРусскийEspañolItalianoελληνικάاللغة العربيةBahasa IndonesiaBahasa Malaysiaहिन्दीDeutschFrançaisPortuguêsУкраїнськаPolski中文繁體中文日本語Tiếng ViệtAzərbaycan DiliՀայոց լեզուภาษาไทยTürk Diliქართველიবাংলাپښتوతెలుగుاردو한국어SrpskiБългарски