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Volume 9; Issue 5
Main
Journal of Services Marketing
Volume 9; Issue 5
Journal of Services Marketing
Volume 9; Issue 5
1
(Dis)satisfaction with public services: the case of public transportation
Wallin Andreassen, Tor
Journal:
Journal of Services Marketing
Year:
1995
Language:
english
File:
PDF, 44 KB
Your tags:
english, 1995
2
Waiting time delays and customer satisfaction in supermarkets
Tom, Gail
,
Lucey, Scott
Journal:
Journal of Services Marketing
Year:
1995
Language:
english
File:
PDF, 34 KB
Your tags:
english, 1995
3
Measuring service quality: a systems approach
Johnson, Rose L.
,
Tsiros, Michael
,
Lancioni, Richard A.
Journal:
Journal of Services Marketing
Year:
1995
Language:
english
File:
PDF, 113 KB
Your tags:
english, 1995
4
Positioning your service to target key buying influences: the case of referring physicians and hospitals
Javalgi, Rajshekhar G.
,
Benoy Joseph, W.
,
Gombeski, William R.
Journal:
Journal of Services Marketing
Year:
1995
Language:
english
File:
PDF, 143 KB
Your tags:
english, 1995
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