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Volume 22; Issue 3
Main
Managing Service Quality
Volume 22; Issue 3
Managing Service Quality
Volume 22; Issue 3
1
A structural equation model of TQM, market orientation and service quality
Lam, Siew‐Yong
,
Lee, Voon‐Hsien
,
Ooi, Keng‐Boon
,
Phusavat, Kongkiti
Journal:
Managing Service Quality
Year:
2012
Language:
english
File:
PDF, 187 KB
Your tags:
english, 2012
2
All for one but does one strategy work for all?
Hsieh, Yi‐Ching
,
Roan, Jinshyang
,
Pant, Anurag
,
Hsieh, Jung‐Kuei
,
Chen, Wen‐Ying
,
Lee, Monle
,
Chiu, Hung‐Chang
Journal:
Managing Service Quality
Year:
2012
Language:
english
File:
PDF, 345 KB
Your tags:
english, 2012
3
The formation of consumer attitudes and intentions towards fast food restaurants
Frank, Björn
Journal:
Managing Service Quality
Year:
2012
Language:
english
File:
PDF, 337 KB
Your tags:
english, 2012
4
Organizational adoption of new service development tools
Jin, Dayu
,
Chai, Kah‐Hin
,
Tan, Kay‐Chuan
Journal:
Managing Service Quality
Year:
2012
Language:
english
File:
PDF, 280 KB
Your tags:
english, 2012
5
Management accounting roles in supporting servitisation
Laine, Teemu
,
Paranko, Jari
,
Suomala, Petri
Journal:
Managing Service Quality
Year:
2012
Language:
english
File:
PDF, 228 KB
Your tags:
english, 2012
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