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Volume 8; Issue 4
Main
Measuring Business Excellence
Volume 8; Issue 4
Measuring Business Excellence
Volume 8; Issue 4
1
Developing a performance measurement audit template – a benchmarking study
Bauer, J.
,
Tanner, S.J.
,
Neely, A.
Journal:
Measuring Business Excellence
Year:
2004
Language:
english
File:
PDF, 645 KB
Your tags:
english, 2004
2
Corporate governance and measuring performance
Wilkes, John
Journal:
Measuring Business Excellence
Year:
2004
Language:
english
File:
PDF, 845 KB
Your tags:
english, 2004
3
A “scorecard” for service excellence
Ryder Jones, Christopher
Journal:
Measuring Business Excellence
Year:
2004
Language:
english
File:
PDF, 308 KB
Your tags:
english, 2004
4
Engaging marketing in performance measurement
Woodburn, Diana
Journal:
Measuring Business Excellence
Year:
2004
Language:
english
File:
PDF, 333 KB
Your tags:
english, 2004
5
An evaluation of the corporate culture of Southwest Airlines
Smith, Gene
Journal:
Measuring Business Excellence
Year:
2004
Language:
english
File:
PDF, 189 KB
Your tags:
english, 2004
6
Business excellence of industrial groups in Oman
Ramanathan, Ramakrishnan
Journal:
Measuring Business Excellence
Year:
2004
Language:
english
File:
PDF, 387 KB
Your tags:
english, 2004
7
Performance management in call centers: lessons, pitfalls and achievements in Fujitsu Services
Marr, Bernard
,
Parry, Stephen
Journal:
Measuring Business Excellence
Year:
2004
Language:
english
File:
PDF, 191 KB
Your tags:
english, 2004
8
Improving strategic oversight: the CIMA strategic scorecard
Lees, Gillian
Journal:
Measuring Business Excellence
Year:
2004
Language:
english
File:
PDF, 170 KB
Your tags:
english, 2004
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