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Volume 32; Issue 13
Main
Service Industries Journal
Volume 32; Issue 13
Service Industries Journal
Volume 32; Issue 13
1
Effects of culinary employees’ role stress on burnout and turnover intention in hotel industry: moderating effects on employees’ tenure
Jung, Hyo Sun
,
Yoon, Hye Hyun
,
Kim, Young Joong
Journal:
Service Industries Journal
Year:
2012
Language:
english
File:
PDF, 265 KB
Your tags:
english, 2012
2
Speeding up ‘New Products and Service Development’ through strategic community creation: case of automaker after-sales services partners
Taifi, Nouha
,
Passiante, Giuseppina
Journal:
Service Industries Journal
Year:
2012
Language:
english
File:
PDF, 263 KB
Your tags:
english, 2012
3
Improving business incubator service performance in China: the role of networking resources and capabilities
Lin, Dechang
,
Wood, Lincoln Christopher
,
Lu, Qiang
Journal:
Service Industries Journal
Year:
2012
Language:
english
File:
PDF, 306 KB
Your tags:
english, 2012
4
An empirical study into the influence of customer satisfaction on customer revenues
Terpstra, Maarten
,
Kuijlen, Ton
,
Sijtsma, Klaas
Journal:
Service Industries Journal
Year:
2012
Language:
english
File:
PDF, 282 KB
Your tags:
english, 2012
5
A modified and extended Triandis model for the enablers–process–outcomes relationship in hotel employees' knowledge sharing
Kim, Taegoo (Terry)
,
Lee, Gyehee
Journal:
Service Industries Journal
Year:
2012
Language:
english
File:
PDF, 356 KB
Your tags:
english, 2012
6
Motives for service sabotage: an empirical study of front-line workers
Harris, Lloyd C.
,
Ogbonna, Emmanuel
Journal:
Service Industries Journal
Year:
2012
Language:
english
File:
PDF, 155 KB
Your tags:
english, 2012
7
The role of job design and mechanism in motivating feedback-seeking behaviour in transportation service
Cheng, Jen-Wei
,
Lu, Kuo-Ming
Journal:
Service Industries Journal
Year:
2012
Language:
english
File:
PDF, 128 KB
Your tags:
english, 2012
8
Measurement of innovation activities in the knowledge-intensive services industry: a trademark approach
Gotsch, Matthias
,
Hipp, Christiane
Journal:
Service Industries Journal
Year:
2012
Language:
english
File:
PDF, 169 KB
Your tags:
english, 2012
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