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Volume 32; Issue 5
Main
Service Industries Journal
Volume 32; Issue 5
Service Industries Journal
Volume 32; Issue 5
1
A balanced scorecard-based composite measuring approach to assessing the performance of a media outlet
Kumru, Mesut
Journal:
Service Industries Journal
Year:
2012
Language:
english
File:
PDF, 176 KB
Your tags:
english, 2012
2
The impact of banks and non-bank financial institutions on economic growth
Liang, Hsin-Yu
,
Reichert, Alan K.
Journal:
Service Industries Journal
Year:
2012
Language:
english
File:
PDF, 152 KB
Your tags:
english, 2012
3
Productivity in the services sector: conventional and current explanations
Maroto-Sánchez, Andrés
Journal:
Service Industries Journal
Year:
2012
Language:
english
File:
PDF, 350 KB
Your tags:
english, 2012
4
Introducing management models in service organisations in developed and developing countries
Tarí, Juan José
,
Madeleine, Carolina
Journal:
Service Industries Journal
Year:
2012
Language:
english
File:
PDF, 137 KB
Your tags:
english, 2012
5
Effects of product quality certification on quality perceptions of stores' own brands
Ku, Hsuan-Hsuan
,
Wang, Po-Jen
,
Kuo, Chien-Chih
Journal:
Service Industries Journal
Year:
2012
Language:
english
File:
PDF, 129 KB
Your tags:
english, 2012
6
Technology investments, performance and the effects of size and region in Turkish hospitals
Cetin, Ayse Tansel
,
Aksu, Mine
,
Ozer, Gokhan
Journal:
Service Industries Journal
Year:
2012
Language:
english
File:
PDF, 215 KB
Your tags:
english, 2012
7
Effects of ethical sales behaviour, expertise, corporate reputation, and performance on relationship quality and loyalty
Ou, Wei-Ming
,
Shih, Chia-Mei
,
Chen, Chin-Yuan
,
Tseng, Chih-Wei
Journal:
Service Industries Journal
Year:
2012
Language:
english
File:
PDF, 181 KB
Your tags:
english, 2012
8
Abusive supervision and frontline employees' service performance
Jian, Zhaoquan
,
Kwan, Ho Kwong
,
Qiu, Qian
,
Liu, Zhi Qiang
,
Yim, Frederick Hong-kit
Journal:
Service Industries Journal
Year:
2012
Language:
english
File:
PDF, 170 KB
Your tags:
english, 2012
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