Volume 13; Issue 1

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Total Quality Management
Volume 13; Issue 1

Total Quality Management

Volume 13; Issue 1

1

Kanji's Business Scorecard

Kanji, Gopal K., e Sá, Patrícia Moura

Journal:

Total Quality Management

Year:

2002

Language:

english

File:

PDF, 419 KB

english, 2002

2

Measuring the dimensions of quality in higher education

Widrick, Stanley M., Mergen, Erhan, Grant, Delvin

Journal:

Total Quality Management

Year:

2002

Language:

english

File:

PDF, 187 KB

english, 2002

3

Impact of ISO 9000 certification on quality management practices: A comparative study

Quazi, Hesan A., Hong, Chang Wing, Meng, Chan Tuck

Journal:

Total Quality Management

Year:

2002

Language:

english

File:

PDF, 202 KB

english, 2002

4

21st century, the age of networks, join LAJACONET, the Latin America-Japan AOTS Consulting Network

Leiter, Alfredo, Andriani, Carlos S., Fukuda, Yocito, Castanon, Raul, Mureddu, Tebaldo, Rodriguez, Jorge, Rodriguez, Mauricio

Journal:

Total Quality Management

Year:

2002

Language:

english

File:

PDF, 158 KB

english, 2002

5

Learning curves and p -charts for a preliminary estimation of asymptotic performances of a manufacturing process

Franceschini, Fiorenzo

Journal:

Total Quality Management

Year:

2002

Language:

english

File:

PDF, 162 KB

english, 2002

6

The state of quality management implementation: A cross-sectional study of quality-oriented companies in Hong Kong

Lai, Kee-Hung, Weerakoon, Thilaka S., Cheng, T. C. E.

Journal:

Total Quality Management

Year:

2002

Language:

english

File:

PDF, 158 KB

english, 2002

7

Redesigning a square peg: Total quality management performance appraisals

Aldakhilallah, Khalid A., Parente, Diane H.

Journal:

Total Quality Management

Year:

2002

Language:

english

File:

PDF, 220 KB

english, 2002

8

The relationship between total quality management and project performance in building planning phase: An empirical study of real estate industries in Taiwan

Shieh, How-Ming, Wu, Kuei-Yang

Journal:

Total Quality Management

Year:

2002

Language:

english

File:

PDF, 243 KB

english, 2002

9

The relationship between management's perception of total quality service and customer perceptions of service quality

Sureshchandar, G. S., Rajendran, Chandrasekharan, Anantharaman, R. N.

Journal:

Total Quality Management

Year:

2002

Language:

english

File:

PDF, 234 KB

english, 2002

10

The long and winding road: The evolution of quality management

Yong, Josephine, Wilkinson, Adrian

Journal:

Total Quality Management

Year:

2002

Language:

english

File:

PDF, 255 KB

english, 2002